Installing RealOne Player
Don't be put off by the long instructions - you only need to follow them once to have RealOne Player set up on your computer forever.

To get RealOne Player for free, follow these instructions:

1. Click on the link below.
Download RealOne Player

2. This takes you to a page where you need to register as a new customer (even though you're not buying anything). On the next page you will be asked for some details and to make a password. Complete the boxes, and make sure you remember your password - you will need it later!

3. On the following page, you should click on the link of the nearest location to you. Picking the nearest place should make your download quicker.

4. When you've clicked on the link it will bring up a file download box - this will begin saving the program to your computer. Select "Save this program to disk" and then "OK".

5. Another box pops up, which lets you choose where to save the program. From the "Save In" menu select "Desktop" (Saving it on the desktop means you'll be able to find it easily).

6. Click on save and the RealOne Player will start to download - it may take some time.

7. Once downloading has completed, double click on the file icon (a RealPlayer symbol) on your desktop. RealOne Player will begin to set up on your computer.

8. From here, follow the instructions that RealOne Player gives you - all you really need to do is skip through the screens by clicking on "Next" - though if you're feeling adventurous, you could change some of the settings - but make sure you know what you're doing!

9. Once it's finished installing, RealOne Player will start - from here you can close it down, and then click on the links to listen to audio and watch video - whenever RealOne Player is needed, it will automatically start!

10. For example, if you want to listen to a programme on Radio 4's Listen Again page, click on the Speaker icon, and you will hear the programme through your speakers.

11. If you get into difficulty, there are several places on the BBC web site to help you. There are some links below, but in the meantime here are two frequently asked questions:

Why can't I hear or see the Real media files from my PC at work?
Your company may have a 'firewall' to securely protect its internal data. Sometimes your company's 'proxy' settings may be set in such a way that they prevent external streaming sources from occuring. If this is the case, please contact the IT department of your company.

Why does the stream sometimes stop for a while or stutter?
Audio technology on the internet is still relatively new. The amount of information that can travel along the average telephone line is limited. This can cause a queue in the audio signal. Current streaming technology makes best efforts not to lose this information and holds or 'buffers' it until the line is clear to receive further information.
This is why there is sometimes a stuttering or delaying effect when receiving a stream.

This Text has been taken from BBCi Web site page:-
http://www.bbc.co.uk/radio4/help/#question5

RELATED INTERNET LINKS:

Download RealOne Player

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